Volley Analyst Service Privacy Policy

This Privacy Policy stipulates the handling of user information for the entire “Volley Analyst” service provided by YS Creation. This service includes all related services, including the app.

YS Creation (hereinafter referred to as the “Company”) establishes this Privacy Policy (hereinafter referred to as the “Policy”) regarding the handling of information, including personal information, of users (hereinafter referred to as “Users”) of the services provided by the Company (hereinafter referred to as the “Services”).

This Policy applies to all Services provided by the Company, together with the individual privacy policies, terms of service, and other related rules established for each Service.

.Information Collected and Methods of Collection

The types of information the Company collects and the methods of collection are as follows:

(1)Information obtained directly from Users

・Email address
・Other information specified by the Company through the Application or website

(2)Technical information

・Device identifier, collected when Users access the Services

(3)Information obtained with User’s individual consent

・Information Users have expressly consented to provide

(4)Information obtained through integration with external services
When Users permit integration with external services, the Company may obtain:

・The User’s ID used within the external service
・Other information disclosed by the User to the external service according to its privacy settings

.Purposes of Use

The Company uses collected User information for the following purposes:

・Provision of the Services
・Billing of usage fees
・Identity verification and user authentication
・Measuring traffic and analyzing user behavior
・Delivering important notices such as updates to terms of service
・Responding to inquiries and providing customer support
・Other purposes defined within each of the Company’s services

.Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without prior consent from Users, except in the following cases:
(1)When providing information to operators of external services for the purpose of integration or authentication
(2)When cooperation with a national or local government agency is required to perform legally prescribed duties, and obtaining User consent may hinder such performance
(3)When otherwise permitted by applicable laws and regulations

.Joint Use of Personal Information

The Company does not share personal information with other parties for joint use.

.Disclosure of Personal Information

Upon request from a User under the Act on the Protection of Personal Information, and after verifying the identity of the User, the Company will promptly disclose the relevant personal information. However, this does not apply where the Company is not obligated to disclose under applicable laws and regulations.
Details on the request procedure, required documents, and handling fees can be obtained via the Contact Form.

.Correction and Suspension of Use of Personal Information

(1)If a User requests correction, addition, or deletion (“Correction”) of personal information on the grounds that it is inaccurate, the Company will investigate without delay after verifying the User’s identity, and take appropriate action based on the results, notifying the User accordingly.
(2)If a User requests suspension of use or deletion (“Suspension of Use”) of personal information on the following grounds, the Company will investigate without delay after verifying the User’s identity, and take appropriate action based on the results, notifying the User accordingly:
1. The information is being used beyond the scope of the disclosed purposes of use
2. The information was obtained through fraudulent or otherwise improper means
(3)If the Company is not obligated under the Act on the Protection of Personal Information or other applicable laws and regulations to make Corrections or implement Suspension of Use, the above provisions shall not apply.

.Compliance with Overseas Regulations such as GDPR and COPPA

1. Minimum Age
This App and Service are intended for users aged 13 and above. Users under the age of 13 are not permitted to use the App or Service.
2. Compliance with the EU General Data Protection Regulation (GDPR)
Users within the EU have the right to access, correct, delete, restrict the use of, and request the portability of their personal information. To exercise these rights, please contact us via the Contact Form.
3. Compliance with the U.S. Children’s Online Privacy Protection Act (COPPA)
We do not knowingly collect personal information from children under the age of 13. If a child under 13 inadvertently provides personal information, we will promptly delete it.

.Inquiries

For opinions, questions, complaints, or other inquiries regarding the handling of User information under this Policy, please contact us through the following:

Contact Form

.Revisions

The Company may revise this Policy at its discretion. However, where procedures are prescribed by the Act on the Protection of Personal Information or other applicable laws and regulations, revisions will be made in accordance with such procedures.
When this Policy is revised, the effective date and details of the revised Policy will be communicated to Users by one or more of the following methods:

・Posting on the Company’s website
・Notification to Users
・Other appropriate means

.Date of Enactment and Revision

Enacted: October 1, 2025